• Total Global Programme Management

    iCede supports insurers through the pre-bind, underwriting, claims
    and reinsurance elements of fronting placements with their insurer network

Manage Fronting Placements throughout the Policy Lifecycle

iCede’s functionality is designed to support the end-to-end process of managing multinational insurance programmes. From pre-sales to account renewal, iCede allows both Producing Office and Fronting (Servicing) Office users to control and monitor all activities required for global accounts. Further details of the features of iCede can be found below.

Market Data and Pre-Sales

Accurate and relevant global insurance market date is key to ensuring compliance and efficiency when transacting cross-border insurance. The iCede Office Wiki allows your Network Partners to record and maintain information about their office capabilities, key market regulations, and taxation details for their insurance market. User can run market data reports and engage with local offices via the iCede system to collect relevant information and local quotations (where required) prior to binding the global programme. These tools allow rapid and complete responses to new business tenders and reduces the implementation time after accounts are bound.

Underwriting Instructions

iCede allows users to upload, store and communicate all aspects of Coverage, Location and Premium information needed for the administration and issuances of "good local standard" policy wordings by your Network Partners. Fronting partners can view and translate instructions into their local wordings which can be uploaded and stored in the iCede system. The iCede system aids speed of processing though a Coverage Catalogue which allows coverage instruction templates to be stored, replicated and edited as required prior to issuance.

Service and Document Management

The iCede system allows transactions to be assigned to individual users with detailed workflow processes and a centralised dashboard for service metrics, ensuring that everyone is focused on service delivery. Processing transactions within the iCede system automatically updates the service metrics, reducing the workload on users and ensuring real-time service updates. Administrator users can monitor performance at both user and office level, and can reassign tasks where required. iCede also has an extensive document library allowing users to store all relevant documentation for the programme, including local policy wordings, insurance certificates and reinsurance slips.

Rules Engine

Accurate and relevant global insurance market date is key to ensuring compliance and efficiency when transacting cross-border insurance. The iCede Office Wiki allows your Network Partners to record and maintain information about their office capabilities, key market regulations, and taxation details for their insurance market. Users can run market data reports and engage with local offices via the iCede system to collect relevant information and local quotations (where required) prior to binding the global programme. These tools allow rapid and complete responses to new business tenders and reduces the implementation time after accounts are bound.

Network Management and Communications

Full communication functionality within the system allows international users to interact and share information without the use of email, meaning that all relevant information is stored with the policy or claims transaction to which it relates. A common challenge for managing a global network is maintaining and utilising distribution lists for communications. iCede makes this process simple with a tool to distribute messages individual office, specific user groups or to your entire network. iCede also assists with Network Partner management through monitoring of SLA performance. In additional, iCede acts a directory of all key information about your partner relationships including contracts, visit notes and the ability to schedule calendar reminders for key dates to ensure you never miss a contract renewal or local registration/renewal requirement.

Stand-alone and System Integration

iCede is web-based so can be used by any Network Partners with an internet connection and standard internet browsers. A well-designed user interface with minimal processing steps avoids duplicate processing. Our REST API web service supports direct integration with your other processing systems (subject to compatibility) allowing further processing efficiencies. Customisation of the API is also possible for specific business use-cases you might have.

Flexible Licencing

With Software as a Service (SaaS) licensing options as well as a Perpetual Licence option, your organisation can choose the licencing model that suits your business and budgetary requirements. SaaS subscriptions offer a low-annual cost, cloud-based, fully managed solutions, while a Perpetual Licence allows customers to host and manage iCede within their existing IT infrastructure for a one-off licence fee.

For more information about iCede and how we might help your business further, please get in touch with us.

      info@icede.co.uk


      +44 (0) 845 299 6565 (Option 1 Sales & Option 2 Support)


      616 The Cotton Exchange, Bixteth Street, Liverpool, L3 9JR